Once an order has been placed, you can edit the address you’ve entered for up to 24 hours after it is placed. Orders are cancelable for up to 1 hour after they are placed.

In your Denim & Hyde account, click “Cancel Order” on your Orders page before placing a new one. If you don’t see a link, our processing team has already begun work on your order so we cannot cancel or change it in any way.

If you have any questions, please send us an email at support@denimhyde.com and we can try and make arrangements if we can.

We accept payments from Visa, Mastercard, Discover, American Express, Diners Club, and JCB as well as debit cards from around the world.

Orders are typically shipped between 5-7 business days after processing, depending on the customization and measurements of the items purchased. If you place an order after 12 pm EST on a Friday, your order may not be processed until the following Monday.

We offer two shipping methods for your convenience: FREE and EXPRESS shipping. Our FREE shipping ($0.00) option will typically take 7-10 days to be delivered after processing. EXPRESS shipping (+$20.00) will typically take 2-3 business days after processing of your items.

We offer two shipping methods for your convenience: FREE and EXPRESS shipping. Our FREE shipping ($0.00) option will typically take 7-10 days to be delivered after processing. EXPRESS shipping (+$20.00) will typically take 2-3 business days after processing of your items.

For all shipped packages, we will send you the tracking number and a link in an email (you can also find the information on your Orders page).

For all shipped packages, we will send you the tracking number and a link in an email (you can also find the information on your Orders page).

We offer free shipping on all orders to the U.S.A.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You should contact your customs office for specific amounts and percentages.

Denim & Hyde cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

Our perfect fit guarantee holds us to the highest standard in creating your custom fit. We want to ensure we are making the best fitting clothes for you. If for whatever reason your items are not comfortable or do not fit, you can return/exchange for a new item or a refund no questions asked. Our standard return policy is 30 days.

To start a return/exchange please email support@denimhyde.com with your order number and please don’t be shy about letting us know what we got wrong. We may be able to correct the issue and if not we will issue a refund. Your feedback is always appreciated.

Our perfect fit guarantee holds us to the highest standard in creating your custom fit. We want to ensure we are making the best fitting clothes for you. If for whatever reason your items are not comfortable or do not fit, you can return/exchange for a new item or a refund no questions asked. Our standard return policy is 30 days.

To start a return/exchange please email support@denimhyde.com with your order number and please don’t be shy about letting us know what we got wrong. We may be able to correct the issue and if not we will issue a refund. Your feedback is always appreciated.

At Denim & Hyde we pride ourselves on delivering the perfect fit. Our standard return policy is 30 days. If you’re not sold by day 30 on the comfort and fit of your items, you can return/exchange your items for free, even if you’ve worn them out and about!

To start a return/exchange please email support@denimhyde.com with your order number and please don’t be shy about letting us know what we got wrong. We may be able to correct the issue and if not we will issue a refund. Your feedback is always appreciated.

At Denim & Hyde we pride ourselves on delivering the perfect fit. Our standard return policy is 30 days. If you’re not sold by day 30 on the comfort and fit of your items, you can return/exchange your items for free, even if you’ve worn them out and about!

To start a return/exchange please email support@denimhyde.com with your order number and please don’t be shy about letting us know what we got wrong. We may be able to correct the issue and if not we will issue a refund. Your feedback is always appreciated.

That’s the best part about Denim & Hyde, we don’t have a “size”. We believe everyone is unique in their own way. That’s why we developed our Custom Fit Tech manufacturing process to create the most comfortable custom fitting clothes. Discover real comfort with a pair of custom made jeans. Perfect fit guaranteed!

Great question! After checkout, you will receive a confirmation email of your purchase along with a link to get measured to finalize your order.

If you have additional questions regarding your measurements you can always reach out by emailing us at support@denimhyde.com (make sure to include your order# on all inquiries).

We have made it fast, simple and convenient to take your own measurements. Some of our customers even have a “measuring party” with their friends and family. Simply follow our online Measurements Guide Page (with instructions, pictures and videos) and save your measurements to your profile. If you have additional questions regarding your measurements you can always reach out by emailing us at support@denimhyde.com (make sure to include your order# on all inquiries).

No worries! You have our Perfect Fit Guarantee. If you have doubts about measurements you submitted in an order or questions about taking your measurements we are standing by ready to assist. Simply reach out at support@denimhyde.com and we will help resolve any questions or concerns you may have (make sure to include your order# on all inquiries). We have systems in place that flag typical errors in measurements. If we flag a measurement, we will reach out to confirm the measurements are accurate.

Our fashion and design teams are based out of Paris, France.

We believe every organization has a responsibility to make products that reflect and respect nature.

Our materials: All of our materials have been meticulously designed to be the most environmentally sustainable they can be. This includes working with world class mills that use organically grown cotton. As well as using recycled cotton and water bottles to manufacture denim with as low a carbon foot print as possible. We have some exciting products and novel natural materials in our design pipeline, and if you have any ideas for us we’re all ears!

Shipping: Because we ship directly to you, we believe the product and especially the environment is more important than the packaging. We minimize the use of tags, plastics and paper in our packaging and shipping. We use 100% recycled paper and a 95% recycled cardboard, and is 100% recyclable – all the while getting the order to you safe and sound!

That’s great to hear. If you need to coordinate and process a large order for your organization or group simply reach out to us at support@denimhyde.com and we’ll be happy to assist.

Partnering with us couldn’t be any easier. We are expanding rapidly and if you have ideas, proposals or questions you can always reach us at support@denimhyde.com. Hope to hear from you soon!